Sep 23, 14:07 CDT
After monitoring the application through our high volume periods today, we have validated the changes made yesterday evening have resolved the latency issues.
Sep 22, 14:36 CDT
We implemented an additional change to a production load balancer yesterday evening to address the latency experienced on Wednesday 9/21. We will keep this incident in Monitoring state through the morning to validate the application remains performant before declaring the incident resolved.
Sep 22, 09:10 CDT
A fix has been implemented and we are monitoring the results.
Sep 21, 17:03 CDT
We are seeing an increase in latency again and are investigating.
Sep 21, 16:44 CDT
After implementing a fix, site performance has returned to normal levels.
Sep 21, 14:57 CDT
We have identified a contributing issue and have implemented a fix.
Sep 21, 14:56 CDT
We are experiencing higher system latency and are investigating.
Sep 21, 13:33 CDT