Resolved -
This incident has been resolved.
Jan 19, 18:09 CST
Monitoring -
Our fix has been implemented and we are seeing our error rates return to normal, but we will continue to monitor.
Customers continuing to experience issues may need to reset browser caches to resolve residual errors.
Jan 19, 13:58 CST
Identified -
An update to our domain controllers caused intermittent outages to our app sites and portals. We are in process of rolling back the updates.
Jan 19, 13:30 CST
Completed -
The scheduled maintenance has been completed.
Jan 16, 00:36 CST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 15, 22:00 CST
Scheduled -
As part of our ongoing commitment to provide exceptional service and reliability to our customers, Sertifi will be performing database maintenance on our Agreement Platform. Our maintenance period begins at 10pm (CST), January 15, 2022. During this time, the Agreement Platform may not be available for up to 3 hours.
Jan 14, 16:25 CST