Sertifi System Status
All Systems Operational

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Sertifi monitors all of its support services internally. Subscribe to Updates to stay informed about any issues affecting Sertifi availability.

Uptime over the past 90 days. View historical uptime.
Web Portal Operational
90 days ago
100.0 % uptime
Today
Infrastructure Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
99.98 % uptime
Today
Salesforce Integration Operational
90 days ago
99.98 % uptime
Today
eConfirmations Operational
90 days ago
99.98 % uptime
Today
Email ? Operational
90 days ago
100.0 % uptime
Today
Payment Systems Operational
90 days ago
99.93 % uptime
Today
eAuthorizations Operational
90 days ago
99.9 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Jul 23, 2021

No incidents reported today.

Jul 22, 2021

No incidents reported.

Jul 21, 2021

No incidents reported.

Jul 20, 2021

No incidents reported.

Jul 19, 2021
System slow down
Postmortem - Read details
Jul 22, 12:02 CDT
Resolved - This incident has been resolved.
Jul 19, 17:16 CDT
Monitoring - A fix has been implemented and we're monitoring the results.
Jul 19, 16:03 CDT
Identified - The issue has been identified and a fix is being implemented.
Jul 19, 14:22 CDT
Update - We are continuing to investigate this issue.
Jul 19, 13:57 CDT
Investigating - We are currently investigating reports of slowdowns in the Sertifi system.
Jul 19, 13:57 CDT
Jul 18, 2021

No incidents reported.

Jul 17, 2021

No incidents reported.

Jul 16, 2021
System latency
Postmortem - Read details
Jul 22, 12:02 CDT
Resolved - This incident has been resolved.
Jul 16, 08:59 CDT
Update - System performance has returned to normal, we will continue to monitor
Jul 15, 12:05 CDT
Update - Sertifi systems are still slower than normal while the backlog of events are cleared. We will update when all functionality returns to normal.
Jul 15, 11:10 CDT
Monitoring - We have identified the issue and implemented a resolution; our team is continuing to monitor the situation.
Jul 15, 10:31 CDT
Update - Latency issues are causing problems system wide, but are especially impacting API integrations and Salesforce integration customers.
Jul 15, 09:55 CDT
Investigating - We are currently investigating reports of system slowness.
Jul 15, 09:24 CDT
Jul 15, 2021
Jul 14, 2021

No incidents reported.

Jul 13, 2021

No incidents reported.

Jul 12, 2021

No incidents reported.

Jul 11, 2021

No incidents reported.

Jul 10, 2021

No incidents reported.

Jul 9, 2021

No incidents reported.

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